Privacy Policy

1. Who we are

Whittaker Management Limited ("Whittaker Management", "we", "us" or "our") provides business transformation, growth and sales leadership services across Australia and New Zealand. We are based in Auckland, New Zealand.

We are committed to protecting your privacy and handling your personal information in an open and transparent way. This policy applies to whittakermanagement.com and to any dealings you have with us.

2. The information we collect

We only collect personal information that we reasonably need to operate our business and provide our services. This may include:

• Contact and identity details: your name, email address, phone number, business name, role and location.
• Engagement information: details you share about your business, goals and challenges when you enquire or work with us.
• Communications: the content of emails, messages, call notes and other correspondence between us.
• Website usage data: your IP address, browser type, device information, pages viewed and how you interact with our site, collected through cookies and similar technologies.

We do not intentionally collect sensitive information (such as health, racial or political information). Please do not send us sensitive information unless it is necessary for an engagement.

3. How we collect it

• Directly from you: when you complete a form, book a call, email us, or speak with us.
• Automatically: when you browse our website, through cookies and analytics tools.
• From third parties: for example, professional networks such as LinkedIn, referrals, or publicly available business sources.

4. How we use your information

We use your personal information to:

• Respond to your enquiries and arrange and conduct calls and meetings.
• Provide, manage and improve our services and engagements.
• Send relevant updates or information you have asked for (you can opt out at any time).
• Operate, secure and improve our website.
• Meet our legal, accounting and regulatory obligations.

Where required by law, we rely on your consent, our legitimate business interests, or the performance of a contract as the basis for using your information.

5. Cookies and analytics

Our website uses cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use it. We may use analytics services to collect aggregated, statistical information about site usage.

You can control or disable cookies through your browser settings. Disabling some cookies may affect how parts of the site function.

6. When we share your information

We do not sell your personal information. We may share it only where necessary:

• Service providers: trusted suppliers who help us run our business (for example email, CRM, scheduling, hosting and analytics providers), who are only permitted to use your information to provide their services to us.
• Professional advisers: such as accountants or legal advisers, where reasonably required.
• Legal reasons: where we are required or permitted by law, or to protect our rights, safety or property.
• Business transfers: in connection with a sale, merger or restructure of our business.

7. Third-party links

Our website may link to third-party sites and tools (such as LinkedIn, Instagram, or a scheduling page). We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.

8. Storage and security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification or disclosure. While we work to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. How long we keep it

We keep your personal information only for as long as we need it for the purposes described in this policy, or as required to meet legal, tax and accounting obligations. When it is no longer needed, we take reasonable steps to securely delete or de-identify it.

10. Cross-border transfers

We operate across Australia, New Zealand and offshore markets, and some of our service providers may store or process information outside your home country. Where your information is transferred across borders, we take reasonable steps to ensure it remains protected in line with this policy and applicable privacy laws.

11. Your rights and choices

Subject to applicable law, you may:

• Request access to the personal information we hold about you.
• Ask us to correct or update information that is inaccurate or out of date.
• Ask us to delete your information, where we are not required to keep it.
• Opt out of marketing communications at any time.

We handle personal information in accordance with the New Zealand Privacy Act 2020 and, where it applies, the Australian Privacy Principles under the Privacy Act 1988 (Cth). To exercise any of these rights, contact us using the details below. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner in New Zealand, or the Office of the Australian Information Commissioner in Australia.

12. Children's privacy

Our services and website are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the "Last updated" date revised accordingly. Significant changes will be made clear where appropriate.

14. Contact us

If you have any questions about this policy or how we handle your personal information, please get in touch: